Website & Phone:
⇗ http://hayaclothing.co.uk
Tabatha
9 months ago
Absolute rubbish customer service. After nearly 3 weeks of placing the order, I still have not recieved the goods. The replies that I get are inconsistent and they take days to reply to concerns. Dont order from here. You have to contact them through whatsapp and I can see that they have read the message but have chosen to ignore me. I will be reported them to the police. Dont order from here
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Randolph
11 months ago
FAKE WEBSITE.
I ordered from here, didn't receive the item. Took my money and didn't even reply to my email. I sent them a message on the WhatsApp they have and received one message back saying 'Hello, Please give us a moment whilst we check this order' and that's all I got.
UPDATE:
They only responded after I said I had reported them to the Police and Trading Standards and gave me loads of excuses to why my clothing hadn't arrived. I ordered on 13th March, 11 days later nothing in sight. They can't give you a tracking number yet they say everything is sent via Hermes or Royal Mail.
They issued a full refund, but it makes me wonder, why they only replied after I had reported them…
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Elijah
1 year ago
The most disgusting service I have ever received! This company is so untrustworthy they take your money and don't deliver the goods! After weeks of chasing this up I got vague replies which were mainly fobbing me off. No real useful information eg. Timescales for delivery and could not provide a tracking number even though they claim the item was posted. A load of bull. Customer service is just awful, responses were through a WhatsApp service which were late and sounded like an uneducated teenager, completely unprofessional! Eventually they stopped replying to me (after about 2 very short messages which is all I ever received) and then blocked me! Wow. They claim to be a Muslim company yet have no Islamic values whatsoever. Don't believe the fake reviews of their website. AVOID AT ALL COSTS! You'll thank me.
Is Hayaclothing legit or scam? Can I trust Hayaclothing?
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