HeatPressNation

Read 2,603 Reviews of HeatPressNation to check if it is legit.

Website & Phone:
800-215-0894
 http://heatpressnation.com

Ali
3 weeks ago

This company sold me a defective heat press. They insisted it just needed calibration. After a month trying to get it to work, they now refuse to exchange it.
So I'm stuck with a heat press that only heats up on half the platen. Great.
I would not recommend this company nor will I shop there ever again.

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Maxwell
3 weeks ago

I had a bad reviewed of a heat press here. BUT, HeatPressNation after refusing to exchange it, offered a return(at my expense over $100.00 to ship). It is a CraftPro model. After some calibration I have it working great. I did buy a bigger press for my large projects but, this little press is so much easier to use and I get great results. I'll be keeping it for my smaller projects.

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Lashonda
8 months ago

Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.

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Clarissa
8 months ago

The first press I received was broken and had to be replaced. I would recommend that even if you don't plan to use your press right away, take it out of the box and make sure it's intact and works. I learned that the hard way and it was almost too late. Otherwise, it came very well packaged. I finally got to the right person to help me and everything was good from there.

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Derrick
10 months ago

I purchased a heat press from them. Had to retun because it was to big. They kept $105 of my money! Dont buy from this company they will ripp you iff!!+

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Sofia
11 months ago

I placed first order for the heat press and some other supplies and free shipping. Order went through, said order shipped, money was taken out of account, received supplies. I tracked the heat press and it said no information. I waited a couple of days and nothing different. So I called HeatPress and inquired about my heat press. They told me it was on back order and they sent me an email which I never received ( looked in spam ). I needed my press so I decided to get another one that they had in stock but I had to wait til they refunded me for the other press. They told me they would refund my money and it would take about 3 days. So I received the money. I was so disappointed how the whole process went. Really didn't want to order it from HN again but couldn't find one I wanted as much. Of course there wasn't free shipping. Long story short I ended up with a cheaper one and spent more money. Non of the associates could help with my situation. Leaves a bad taste!

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Alissa
11 months ago

Just started with sublimation a few months ago and it has changed my small business. Now with easysubli it's so much easier! Shipping is fast and if I ever get stuck your videos always help..thank you heat press nation!

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Frankie
11 months ago

Excellent Customer Service as first heat press would not heat up. Issue resolved quickly and professionally. Highly recommend.

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Kristofer
11 months ago

Great customer service and they have such a wide array of products for any printing need. Very happy with my decision to go with you guys!

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Dexter
11 months ago

Super Easy and fast to order! Just wish there was a free shipping option with orders. Also wish it didn't take almost a week to get to me especially after paying shipping.

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Ericka
11 months ago

Several times I've been to the site and when I click on Add to Cart, it does NOT infact add the item to the cart.

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Christine
1 year ago

I am still trying to figure out how to change my billing address without changing my shipping address.

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Shaun
1 year ago

Great product and relatively quick shipping! Though, I did wind up with several broken mugs in the last shipment.

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Billie
1 year ago

All my purchasing experiences have to been topnotch with HeatPress Nation. Thank You HeatPress Nation!

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Ray
1 year ago

last order overnight shipping arrived early the next day via fed ex. allowed me to complete my shirt order in no time! A+++

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Nick
1 year ago

Great selection on nice machines. Look forward to getting my new press!

Now that I received and use my prayers I can definitely say I am happy with my purchase.

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Donnie
1 year ago

Shipping is high and the shipping amount is not consistent. For instance, I wanted 4 cases of mugs but it was cheaper to ship 2 orders of 2 cases than 1 order of 4 cases.

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Ramiro
1 year ago

I've viewed many YouTube videos and cannot wait to receive my machine to start my home base business.

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Shawn
1 year ago

The ordering process was a difficult. It took two weeks to become tax exempt; even though. we had submitted all of the paperwork.

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Janell
1 year ago

Item was on back order but did not show that on the website, this delayed delivery by a very long time.

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Ernest
1 year ago

Items (mugs) don't have exactly measurements! Have to chat with your online customer service to found out. Some of machines attachments is no where to find, i was looking for HPN signature automated mug press for 20oz water bottle, emailed to your support team com. But never heard anything back of it! shipping money is really cost lot more than other website.? And No free shipping even when the purchase is over 1,000 dollars, this just gonna make your customer looking for somewhere else to buy to save the shipping money!

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Priscilla
1 year ago

Paid extra to meet my customer's needs – order arrived on time – thank you for processing this urgent order!

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Blair
1 year ago

Not all attachments were in stock, was not informed about this until after order was shipped. I was told these would be in by end of Jan or first of Feb. second week of Feb. I contacted company and was told items are not expected until early or mid March. Heat Press Nation should have contacted me prior to shipping partial order and notified me of further delay. This is poor cut service.

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Harold
1 year ago

The company staff was very helpful and courteous. Making my first purchase seamless. Will certainly revisit them when time to upgrade.

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Caitlyn
1 year ago

overall great experience. The website is easy to navigate and I love the tutorials available online too!

Is HeatPressNation legit or scam? Can I trust HeatPressNation?

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