HostGator India
Read 13 Reviews of HostGator India to check if it is legit.
Website & Phone:
☎1800-209-8833
⇗ http://hostgator.in
Today,, i am chatting with them. They handle many customers at a time. My all websites are down because my Mysql of offline from their end.
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After transferring our website and hosting, users having trouble as they were being thrown out from the website. We came to know that Hostgator resets the application pool every 2 hours.
I called up and chatted with their representatives to enquire – why was such a crucial constraint was not shown on the website. He says – this can not be published on website.
So, be open for this surprise.
The option suggested – move to VPS or Dedicate and pay multiple times.
Now, all over again, I have to move our websites to another location, this is frustrating.
Update: So far no calls from your side. Waiting, my customers are complaining.
Latest Update: Its more than 3-4 days and still no response. It seems it was written here just to have a response mentioned.
I want a refund
My Response
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Its better if you give me your contact number as I can neither see the email on my official ID (Shared with you) not a missed call from Hostgator. Can you share that email here please?
My email ID is obviously with you..let me know
Just now, called up customer support team, they have no clue.
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Sent an email
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Due to this we decided to go with blue host and did not make the payment for the hosting subscription.
After calling for the website files the technical staff informed that there will be a charge of more then 1000 Indian rupees to get the files which is no where mentioned on the website, instead the staff said that we can also not mentioned that even we have not mentioned that we will provide the files for free.
please do not go with Host gator, the company sucks in terms of speed and customer services. It is strange that they are charging for the files once the account is suspended. they are forcing to either be with host gator or pay to get your website files.
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From: <[email protected]>
Date: Mon, Jun 10, 2019 at 11:08 PM
Subject: HostGator – Payment Confirmation Notification
Hello Ne**
This email is to confirm that HostGator.com received your payment in the amount of $16.28 for the following services:
Invoice ID(s) Line Item ID(s) Product Amount Renewal Term
69126774 86814517 Addon PA-2951959 $14.95 12
69126774 86814518 tax $1.33 –
All plans and products automatically renew unless you cancel. The renewal will be for the same term length and at the regular rates reflected in your Customer Portal at https://portal.hostgator.com. The payment method that we have on file will be used for renewals unless you change it or cancel. You may change your payment method in the Customer Portal at https://portal.hostgator.com or cancel at any time in the Portal at https://portal.hostgator.com/support/cancel/.
If you have any questions, comments, or concerns, please do not hesitate to contact us at https://helpchat.hostgator.com/ or by calling us at (866) 964 – 2867.
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I am using Host gator shared re-seller server and it's getting down 5 times in hour from last 25 days, I am calling and emailing to the support and admin team, But nobody are helping neither refund my money. Be aware Host-gator Fraud !!!!!!!
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Service is Poor and Poor… their is no Speed to Server.
Many times 800 Kb Size website is not Opening…
Showing Site Can't reach.
Now hostgator Service has become Indias badest ( Very Bad ) Service.
If we tell Customer Care our problem then they only says at our end your site is Working Fine…
Very Very Bad service of Hostgator.
Now adays Hostgator India Service goes down.
And providing 3rd Class Service. If call to Customer Support team then Not recieving call 20 to 30 min..
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In fact I was so much impressed with their service that I decided to transfer another domain to Hostgator. It offers a risk-free transfer of domain which also comes with one year extension. Not to mention you also get round the clock support for hosting as well. Looking for registering a new domain? Go with Hostagator!
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