HotelSpecials.de

Read 10 Reviews of HotelSpecials.de to check if it is legit.

Website & Phone: Leipziger Platz 15 (Mosse Palais) Berlin 10117 Germany
030 30807684
 http://hotelspecials.de

Janell
10 months ago

Appaling, appaling, appaling!!! This website might be alright for straightforward bookings but as soon as problems arise that play havoc with your travel plans (Corona, for example) you are on your own. There is no support at all: When you call the customer service number you get a voicemail saying that no calls at all are taken, only emails will be replied to. And when you send an email it remains unanswered. Tough luck if you lose your money as a result of it. HotelSpecial has its commission, that's all it cares about. Customer service at its worse. Do yourself a favour and book with a reputable website, like Expedia or booking.com, where you know you will get customer service should things gets pear shaped. This was my first and certainly last booking with HotelSpecials. Also please be aware that the website BungalowSpecials belongs to the same company!

After publishing the Trustpilot review about the shoddy customer service provided by HotelSpecials the company posted a reply here but my email to its "customer service" still remains unanswered. I was after a refund, but HotelSpecial did not reply to my emails and does not answer telephone calls prior to my booked stay. As a pure gesture of goodwill the hotel let me change the booking to a date in the future as otherwise the money would have been lost, because any changes to the booking or refunds had to be done PRIOR to the stay and HotelSpecials did nothing. Okay HotelSpecials, get me my money back!

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Kenya
3 years ago

super service!!!!

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Cari
3 years ago

Easy to book. They have great specials and offer great deals!

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Abbey
3 years ago

Great Specials, fast and easy, loved it.

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Fernando
5 years ago

Booking our hotel at 3 AM was quick and easy. Very attractive hotel deal

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Jess
5 years ago

*****
*****
*****
*****
*****
*****
*****
*****

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Taylor
5 years ago

Everything OK, buffet quite small

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Derrick
5 years ago

They offered very competitive price.
The transaction was very clear it terms of price, fees …etc.
No losing ends!

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Jarod
5 years ago

The room and bath room was out dated. It was a two stars hotel.
No coffee machine inside room.
The bed was not comfortable and room was small.

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Kayla
5 years ago

………………….

Is HotelSpecials.de legit or scam? Can I trust HotelSpecials.de?

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