Hotjar

Read 24 Reviews of Hotjar to check if it is legit.

Website & Phone:
 http://hotjar.com

Justine
5 months ago

Hotjar is an amazing tool for all the marketers, it allows you to create heat maps of your website and it gives you a clear vision of what is working and what is not working

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Gladys
8 months ago

Super useful tool for finding insights about your website

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Caitlyn
11 months ago

Very poor customer service and sales team. If you are looking for an enterprise agreement, Hotjar does not allow you to trial their service. I've been going around in circles with the support team for a week now. As a customer for 7 years, I've reached the end of my tether with them following other poor support cases and a number of system outages.

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Lester
1 year ago

Not impressed with their free trial. Seems to only give you access to a few features

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Jackson
1 year ago

Good service But their free trial is very limited

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Tara
1 year ago

In comparison to fullstory, it has better UX and more features.
But its pricing is high, especially for starters.
It will be better if it can give more recording in the trial.

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Carl
1 year ago

Great software, only thing that could be improved is they quality and smoothness of the mouse movement in recordings

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Emily
1 year ago

very goooooooood

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Kali
1 year ago

Great service with multiple features, but website load speed increases too much

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Marisa
1 year ago

I've just installed the tool into my WebShop and reviewing customer interaction I can see places where the customer struggles, in my case the DropDown menu root element is not clickable, and have to click on the sub item, I can see customers abandoning the shop as they don't know that they have to click on the sub menu. This fix will obviously increase the conversion of the website. I love this tool already.

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Jay
1 year ago

I got to know great insights about my website.

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Marissa
1 year ago

I love this software.

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Jamie
1 year ago

My experience with Hotjar has been smoothsailing. Unlike other SaaS, I feel I am getting great value out of Hotjar.

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Tabatha
2 years ago

They erased 1 year of recordings, they removed all my settings & setups, they toke all the money, they are definitely not recommended to any professional business or agency. Very slow & unprofessional support, they simply don't know their product.

They will take your money, your effort & nothing will return. they will leave you with real loses and they don't care about you.

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Erich
2 years ago

Pretty good service! The new features such as forms is pretty sleak.

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Lynn
3 years ago

Great tool and quite easy to setup up. A lot of nice features are available. I personally use heatmaps and polls

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Guadalupe
3 years ago

Good product. Great Insights!

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Santana
3 years ago

Es una utilidad para due帽os de sitios web, provee estad铆sticas de visitas, entre otros.

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Marcia
5 years ago

This site hosts tools and services to allow web site builders to track your mouse movements for Analytics purposes. The services they provide include heat maps of user activity and mouse tracks that show what links you click on and in what order.

See http://webcache.googleusercontent.com/search?q=cache:https%3A%2F%2Fwww.hotjar.com%2F for more information

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Bruce
5 years ago

Very useful heatmap and visitor session playback tool.

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Charles
5 years ago

this is the best mouse tracking software I've ever used.

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Caitlin
5 years ago

This is another analytic(I mark them with "online tracking") and it did a better than usual job of explaining what it does- until it got to it's privacy section.

The policy only covers the use of the site- not the analytic. Strangely enough on their pages they don't even use their own service. They use Google Analytics. Huh?

It appears that someone filled out a wrong form they downloaded somewhere to make the policy. It is a common mistake.

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Rosemary
5 years ago

The tools from hotjar.com do track a user's behavior at least while the user is moving around the site. I've looked at their Linkedin page https://www.linkedin.com/company/5265084?trk=tyah&trkInfo=idx%3A1-1-1%2CtarId%3A1425125769720%2Ctas%3Ahotjar and Facebook page https://www.facebook.com/HotjarApps and they seem to only be interested in providing tools for website owner to use to analyze how visitors are using their site. The goal would be to arrange the site to make it vital enough to visitors to convert them into paying customers, but that isn't particularly evil. They don't track you for the purposes of collecting personal info, selling info or placing ads.

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Kristina
6 years ago

Website user behaviour tracking, see their website.
http://www.hotjar.com

Is Hotjar legit or scam? Can I trust Hotjar?

Our user(s) provided the above reviews and comments against Hotjar, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the Hotjar reviews at any cost.

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