Idea Factory Intl

Read 5 Reviews of Idea Factory Intl to check if it is legit.

Website & Phone:
 http://iffysonlinestore.com

Darnell
6 months ago

They suck at shipping, plain and simple. They take forever to ship your order, even though the items are in stock. It's really hard to recommend when you need to pester them to ship your items you already paid for. Not only did they lie to me about when they shipped the item, but they also used the free slow shipping method when I paid for priority mail. Don't buy directly from them.

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Santiago
6 months ago

I don't usually write reviews, but when my experience is as poor as the one I've had with the company, I simply must come here to warn people.

In short, their shipping experience is completely abysmal. For both orders I got from them it took them forever to ship in-stock items. For the first order, the item was clearly lost. UPS said it had been delivered to USPS (they use UPS Mail Innovations for their free shipping, which is super slow), but USPS didn't receive anything. To be fair to them, they eventually sent me a replacement, but it was a long 1 month process to get it all sorted out.

However, I decided to give them the benefit of the doubt, specially since it was mostly UPS' fault last time. Again, they were taking forever to ship the item, which was especially egregious since I also skipped the free shipping this time to avoid any issues from UPS Mail Innovations. So I sent them an email, and they told me the item was already shipped and that they would look into why tracking still said awaiting package. Fast forward two days later, I sent them another email because nothing has been updated on the tracking. I get a reply, with a tracking link to UPS. That's right. Not only did they lie to me, they had not sent any packages like they said on the first email, but they also messed up the shipping method using their free option even though I paid for shipping. Unacceptable.

In short, unless you enjoy pestering companies for them to ship your items, and for them to use the free shipping method when you paid for priority mail, them avoid them at all costs. I won't be coming back.

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Becky
1 year ago

I disagree with the other review, I ordered a game from the Iffy Europe site, and over a week and they haven't even dispatched the game yet (which is instock)?!

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Angel
4 years ago

Iffy's Online Store is the storefront arm of Idea Factory International, Inc. based in Gardena, CA. They sell mostly Idea Factory (their parent company) and Compile Heart (Idea Factory's subsidiary) products. Idea Factory International, Inc. licensed their parent company's product in North America and Europe, respectively. I purchased many limited edition products from Iffy's Online Store and they deliver every time. All of my products are in mint condition, and never once have I find any faults with my products. They ship fast too. Within days after they officially release their products to the public. I'm glad they use PayPal, since it makes the weary buyer more assured when paying them. They do have a limit of 1 so you can't buy multiple limited edition items and try to sell them off later. Even so, buy from Iffy's Online Store and keepsake it as a collectible. Better than buying the standard edition through sites like Amazon.

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Ana
5 years ago

it's the IF Store website creators of the HyperDimension Neptunia series.

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