Idea Factory Intl
Read 5 Reviews of Idea Factory Intl to check if it is legit.
Website & Phone:
⇗ http://iffysonlinestore.com
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In short, their shipping experience is completely abysmal. For both orders I got from them it took them forever to ship in-stock items. For the first order, the item was clearly lost. UPS said it had been delivered to USPS (they use UPS Mail Innovations for their free shipping, which is super slow), but USPS didn't receive anything. To be fair to them, they eventually sent me a replacement, but it was a long 1 month process to get it all sorted out.
However, I decided to give them the benefit of the doubt, specially since it was mostly UPS' fault last time. Again, they were taking forever to ship the item, which was especially egregious since I also skipped the free shipping this time to avoid any issues from UPS Mail Innovations. So I sent them an email, and they told me the item was already shipped and that they would look into why tracking still said awaiting package. Fast forward two days later, I sent them another email because nothing has been updated on the tracking. I get a reply, with a tracking link to UPS. That's right. Not only did they lie to me, they had not sent any packages like they said on the first email, but they also messed up the shipping method using their free option even though I paid for shipping. Unacceptable.
In short, unless you enjoy pestering companies for them to ship your items, and for them to use the free shipping method when you paid for priority mail, them avoid them at all costs. I won't be coming back.
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