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Once he drove back to get us, gave me awful abuse in the mini van, shouted at me and screamed I should get my facts right and said that I had called him a liar when I hadn鈥檛, I ignored him and cried. NEVER will I use this company again. Also reckless driving and on the phone whilst driving. Did not feel safe.
Not to mention additional 拢3 per person transfer charges.
After reading other reviews I guess there is no point even to speak to them.
Disgusting service. Avoid.
This place is unprofessional and as dodgy as they come: Staff were rude and arrogant, scummy little office, disgusting filth ridden toilet, unmarked vehicles doing the airport runs. I parked my car here as the website duped me into thinking it was similar to other airport carparks I've used at manchester (which were decent) and the price was cheapest. DO NOT MAKE THE SAME MISTAKE PAY MORE FOR OFFICIAL AIRPORT PARKING. They scraped all round the back of my bumper and have basically told to f*#k off as i cant prove it was them and have no photos before i dropped it off. You have to leave your key with them and they BLOCK PARK the cars which is why they are always moving them and why so many scrapes happen. I have been lied to, promised call backs, had emails ignored, refused names of owner or manager. So what i thought was cheap reputable parking has given me a terrible customer experience and has ended up COSTING ME 100S OF POUNDS!!! just to get my car back in the state i left it with this cowboy outfit. NEVER AGAIN and reading other reviews this is all too familiar!!! Businesses like this giving scousers a bad name. Shame on you.
Where to start? The toytown website which CLEARLY states that transfers are 100% FREE, once you've paid for your reservation there is 'nothing else to pay' – only to check the vehicle into a dishevelled car park cabin to be told that 拢3 is needed, right now!
You can't pay by card, of course not, scams don't operate in such a way.
The BS justification of 'parking costs' at the airport are LAUGHABLE, there were 9 people in the bus, thats 拢27 in parking fees, the little old bus pays just 拢3 and they've got the cheek to remark that the airport is ripping people off charging 拢3, whilst they're pocketing 拢24 profit
They level of professionalism is so POOR, even the confirmation email has the WRONG POSTCODE, when I called up needing further directions (to the correct address), the level of service was abhorrent. When I mentioned this at check in – the answer – 'yeah its always been wrong' – then F*CK1NG CHANGE IT!!!
When the car was returned, it had a dent in the bonnet – the staff didn't care, the female in the cabin was, to be clear, a moron and thats being gentle. When asked for a receipt for the 拢3, a scrap of paper was given with child like handwriting 'paid us 3 quid for parking' (head in hands).
Needless to say, when calling to speak to someone in charge (or with a 2 digit IQ), I was assured a call back would be received. Wasn't received.
PAY THE EXTRA COUPLE OF QUID, BOOK WITH A PROPER COMPANY INSTEAD OF THESE COWBOYS
They now charge an extra 拢3 (not included in your quote) to cover the cost of entry to the Airport for drop off. You are only told about this after payment of your original quote has been paid and is charged on arrival. Very unethical as their charge is supposed to include transfers.
We were away for 11 days and the the car was covered in thick dust when we returned. My trip meter showed the car had done 0.4 miles.
I suspect they are still using their previous site for parking where the buildings are being demolished.
They moved site and I parked up for 3 weeks. On return picked up my car and could not see through windscreen. Tried washer and could just see through. Went as far as Morrisons and went to get something to clear the screen better.
Finally got home to the East Coast and examined the car. The bodywork was covered with a sandy grit and it looked as though it had been parked in a chemical factory. I tried for 3 days to remove the deposit on the car using a proprietary car wash first to no avail, then tried T cut and still could not shift the deposit. I then tried another polish which also failed.
I then as had enough and phoned In 2 car parks, spoke finally to the boss who could not explain away the deposit on my car. She offered me 拢15 compensation for my cleaning product but that hardly covers the cost of the tcut that I used.
Hence my complaint.
I wonder if anyone else has had this "Fall out" problem.
Anyway, because the In2 Car Park does not appear to have an on site area to park cars I do not know how secure and safe the parking is now, and I certainly will not use them again.
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