Infinite Energy

Read 2 Reviews of Infinite Energy to check if it is legit.

Website & Phone: 7001 SW 24th Ave Gainesville 32607
(877) 483-4684
 http://infiniteenergy.com

Michaela
2 years ago

ME
"Hello,
Thanks in advance for spending your time. I have had some issues with my electricity company and here are the details: When I switched to this company (5 may 2018), I paid a deposit money. They told me then, that I would receive a check for this money after a month and a half. I contacted them as the time came when I did not receive my check, and they told me to wait longer. Foolish of me for believing them, I waited. This happened a total of six times. They constantly gave excuses and wasted my time. In my last attempt to resolve the issue with the company, I spoke to the supervisor, Christian (15331) and he said just about the same things. I waited for all the time they told me to wait, and i still did not get my check. This is unfair. When they are the ones asking for the deposit, i do my part and give it to them very quickly, but they seem to fail to do the same for me. Please give me information as to what I can do, or kindly redirect me to people who might be of assistance. Thanks again for your time.""

INFINITE ENERGY SAID:
"Dear Murat,

Thank you for contacting Infinite Energy!

Typically refund checks are mailed out 4-6 weeks from your final bill due date, which was 06/29/2018. A refund check in the amount of $213.19 was mailed on 07/30/2018 to address 24333 CINCO TERRACE DR, APT 532, KATY, TX, 77494-2668. Has this been received? We have not received any return mail. Please advise.

If you have any additional questions, please email us or call (877) 604-3489. We are available to assist you Monday through Friday; 7 a.m. to 6 p.m. CST. You may also visit our website at www.InfiniteEnergy.com."

ME
"Nicole,

You (your company ) always tell the same lie "aaa the check didnt come let me quickly send another one" youre wasting my time and money. You did this many times on the phone. This isnt fair at all. When youre collecting the money, you do it instantly with credit or debit cards, but when returning it, you waste time with checks, and dont even send them! I wonder how many people you have done this to in America, where you dont pay people on time or at all! Companies like yours needs to have their licenses taken away. You are putting people in bad situations.
Murat Han
Independent Journalist
Member of Pen America"

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Michelle
5 years ago

Infinite Energy has made an art form of discretionary fees, surcharges, add-ons, service charges, etc., etc., etc. resulting in the highest monthly electric bills you will likely ever see in your home.

We all have choices in electric providers. Infinite Energy should be your last choice after you have tried everyone else if you value your hard earned money.

Is Infinite Energy a scam? According to the customer reviews, Infinite Energy should be avoided in any dealings and transactions.

Can I trust Infinite Energy? Probably no. Despite the fact that the review was published here, Infinite Energy has not responded. Lack of responsibility is a fundamental determinant of trustworthiness.

Our user(s) provided the above review and comments against Infinite Energy, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the Infinite Energy reviews at any cost.

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