Infotainment.com

Jacob
3 months ago

I still haven't received my infotainment that I ordered 3 weeks ago. I even spent the extra money to have it shipped right away. Wishing I hadn't spent that kind of money on this product I still haven't seen. They haven't stayed in communication with me unless I ask them a specific question. You'd think they would be giving me updates on my product but I'm guessing the simply don't have it therefore they aren't giving me an ETA. I will be contacting the better buisness bureau as well.

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Racheal
4 months ago

I ordered the rear camera for my 2015 Jeep JKU. After install the lines did not appear on the camera so I called the factory. They said to make sure that a certain wire was connected. Over a year later, the lines randomly appear whenever they decide it is convenient for them. It has now been 3 years since install. The camera works about 5% of the time. The other 95% of the time I just get a black screen. I have never had a rear factory camera fail. Don't make the same mistake i did by buying this system.

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Virginia
4 months ago

Ordered 3 item. Received an email 2 days later saying all items have shipped. Such a lie. Called a week later and was informed 2 of the three items had not been shipped. Had to take pictures of what I received as if they didn't know what I received. Still waiting on expensive items that I still have no idea when they will reach me. Do yourself a favor and do business with another company.

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Orlando
5 months ago

Had an issue with a factory radio. Apparently my mother board had fried. Sent the unit in and between me shipping to them and them shipping to me, 7 Business days. Now that's a heck of a turn around the staff are extremely helpful and willing to answer any questions. Thanks for the services, and I will definitely recommend your business to everyone in need.

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Lea
5 months ago

Very helpful and responsive staff and a quality product coupled with video instructions that helped to make the process even smoother. I am looking forward to some of the other products they are offering

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Krystal
5 months ago

Great product especially if you are looking to maintain a stock look upgrade! Install was as easy as the video showed, didn鈥檛 require any assistance. Looks great, couldn鈥檛 be happier!

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Tiara
5 months ago

Jerry was very knowledgeable and helpful with my order. I had a great online experience. I will certainly point others to this company

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Hayley
5 months ago

After installing the TBC in my 2020 RAM it would not display on the 12" Uconnect screen. I was invited to your facility in Oviedo and Crystal and the guys diagnosed the problem and did a little re-programing in less than an hour and problem solved.
Helpful Hint: Remove the last page of instructions from the kit, its not needed, its for dealership installs.

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Brittani
5 months ago

Great device – works perfectly in my 2017 Tahoe. I have recommended the device to several friends who own similar Tahoe鈥檚 as well. Thanks!!!

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William
6 months ago

Terrible place seriously I ordered a odometer for my 2020 mustang on July 31st no email nothing I had to keep contacting them about my status. They told me my order was shipped and delivery day comes and nothing gets here I called them and they're like oh your odometer is on backorder there's no ETA it's August 27th!

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Alissa
6 months ago

Everything worked beautifully!

I could not be happier with my purchase.

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Natalie
6 months ago

Really impressed with your professionalism from purchase to shipping and Packing , your followup vis e. Mail , hope to do business with you in the future…. thank u so much
Best regards :
Amin shalash

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Xavier
6 months ago

I recieved my order, I was expecting the complete center console like the demo showed but got just the essential pieces. I installed and all works fine. I scratched up my dash installing it but well worth the install.

I'm hoping your company will put out foglights for my truck in the near future as I did not have them as an option on my truck. Let me know when you start selling the complete install kit for that. I would be interested in buying that in the future.

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Jarrett
6 months ago

I give 3 stars because I was helped in a timely manner. Unfortunately for me, I returned the unit because my experience with the unit was nothing like the advertised description or video. It states that it鈥檚 all plug and play and all factory things will remain usable. I ordered the unit with navigation and Apple CarPlay/Android auto. Neither of those three worked on my unit at all. I feel like I received a unit that someone returned to them. Along with those not working, when I received my unit, the main harness adapter was missing. I had to wait 4 days to receive it because they couldn鈥檛 help me over The Weeknd (which I understand not working on the weekend. Hence the 3 stars). Spoke with a representative early Monday morning, Sammy, who was helpful. He overnighted the harness. Now I鈥檓 excited again that I get to use this very nice OEM infotainment system! Wrong. Plugged everything in. It comes on nicely. But Navi and maps are grayed out. Will not allow me to click on them. So fine, who cares I really wanted the unit for Apple CarPlay anyways. Wrong again. Plugged phone in, no Apple CarPlay, just plays music just like my old unit did. Plug my note 10 in. No android auto, doesn鈥檛 even recognize my note 10 at all. I also had to re-pair my phone to Bluetooth every time I started my car. Voice recognition didn鈥檛 work either. I am sad that I didn鈥檛 get this unit to work. I was really looking forward to having it! Especially an OEM factory device that all factory things would still work. I am happy that I get the full refund and return shipping was covered and thank you Sammy fort he communication.

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Ramiro
6 months ago

Products clearly labeled, quick and easy check out process.

Received my package, and was extremely happy that all the contents were safely wrapped with more than enough bubble wrap. Thanks to everyone at Infotainment. Installation was a breeze, and everything is working as it should. Very happy with my upgrade, thanks again.

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Bobbi
6 months ago

This Unit works great!!!! Could not ask for a more simple install. Thanks Infotainment!

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Henry
6 months ago

So far things have gone well. I have called several times with questions, and always received great help.

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Erich
6 months ago

Extremely fast turn and very easy to work with.

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Leroy
6 months ago

Everyone has been super helpful. I'm hopeful that everything with this upgrade will go as smooth as the purchase experience. Thanks guys!

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Efrain
6 months ago

Such a great variety of choices to select from, excellent install videos to assist me during installation. Everything I needed and then some.

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Shauna
6 months ago

Great product factory parts

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Walter
7 months ago

After finding the brake controller I needed, I couldn鈥檛 find the form to provide my vehicle鈥檚 VIN number, so I used the chat feature to ensure the item was in stock and inquire about the missing form. Other than asking the stock question twice to get an answer, I placed the order. Shipping was fast and delivery was within a week. Item was exactly as advertised, installed easily and is working great. Overall a very good experience.

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Jess
7 months ago

Received the brake controller as described. My 17 year old boy and I hooked it up I鈥檓 roughly 2 hours without any issues. I鈥檓 very happy with purchase and communication with them. I ordered the brake controller for the 2019 Ram.

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Pedro
7 months ago

Super easy, good instructions, kit includes all parts and reasons why you need them.

YouTube video explained the steps very well. Unit installed and working.

Thank you!

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Dexter
7 months ago

Very helpful customer service. Everything was plug and play just as described. Highly recommend. A++