Ingenico Group
Read 7 Reviews of Ingenico Group to check if it is legit.
Website & Phone:
⇗ http://ingenico.com
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"Your rates changed in October 2017 and in April 2018 which you were sent letters explaining the account review".
I have wasted hours on the phone to review my fees. The only way to get back to the original conditions agreed would be to sign a new contract for 3 years.
I have asked Paymentsense for my statements of the last 6 months, as they have stopped sending them. It took 2 weeks as First Data Merchant is the company that can send them.
I have requested the replacement of a faulty Ingenico Terminal and it took a lengthy investigation of 10 days to trust me.
I have been trying to obtain the e-mail address to send my notice for 10 days.
Avoid this company if you do not want to be played as a ping pong ball between First Data Merchant, Paymentsense and Ingenico.
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Phone number is 08431786527 for anyone who sees this on their phone bill and wonders what it is.
Ingenico does not disclose this information on their installation manual and go out of their way to conceal the fact that these charges will be made. Absolutely disgraceful that ripping off small businesses is a central part of how this company operates.
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I could go on but I have spent so long on this issue I don't want to waste any more of my time.
Is Ingenico Group a scam? According to the customer reviews, Ingenico Group should be avoided in any dealings and transactions.
Can I trust Ingenico Group? Probably no. Despite the fact that the review was published here, Ingenico Group has not responded. Lack of responsibility is a fundamental determinant of trustworthiness.
Our user(s) provided the above review and comments against Ingenico Group, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the Ingenico Group reviews at any cost.