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I purchased 6 inks from this company a year ago and the CYAN cartridge came defected (sensor issue – ink not recognized by the printer) I was able to get an exchange right away. The issue is that when I opened my backup ink from the same purchase, it had the same issue as the CYAN ink — but the problem is that I am 6 months over their 180 day warranty. Even though they sold me products that only 67% of them work.
I attempted to explain to Ink4ever that the ink is practically brand new AND the box was dated 01/2014, so naturally I would expect a long store period… And that is why I felt safe to purchase extras as a back up replacement for my printer.
Again the only response I get from INK4EVER is the same lousy response telling me that there is NOTHING they can do to help me because I've exceeded their tiny 6 months return warranty. I suggest them to extend their short 6 months warranty because they simply have too many issues with their products. This company needs at least 2 year warranty for their poor quality products
ALSO I have not spoken to any management representatives from this company and every reply I get from their email did not specify who I was writing to…. VERY UNprofessional !!!
I will NEVER purchase any products from this company again! I will also make sure that all my clients and friends to not make the same mistakes I did!!! DO NOT PURCHASE FROM INK4EVER!!!
For all those ink companys that are ripping off the public You have see through cartridges from ink4ever. Great invention,I don't trust the gages on my printer so you can see with your own eyes whats left ..Fantastic idea that others should be copying soon.
So I telephoned several times. At first I got no answer, but now…a voice mail indicating non working number….